Privacy Policy

Information We Collect

When you contact us through our website forms, by phone, or by email, we may collect the following information:

• Your name
• Phone number
• Email address
• Home address or zip code
• Information about your accessibility needs
• Insurance or Medicaid enrollment information (when voluntarily provided)

How We Use Your Information

We use the information you provide to:

• Schedule and conduct home assessments
• Prepare project quotes and recommendations
• Verify insurance and Medicaid coverage on your behalf
• Communicate with you about your project
• Improve our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Insurance and Medical Information

When we assist with Medicaid prior authorizations, VA grant applications, or other insurance-related processes, we handle your information in accordance with applicable privacy regulations. We share your information only with the insurance providers, managed care organizations, and government agencies necessary to process your coverage — and only with your consent.

Website Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This data is collected anonymously and is used to improve the user experience. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption for all form submissions.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Accessible Solutions
Middletown, DE 19709
Phone: (302) 500-0950
Email: office@accessible-solutions.com